FAQ's

Order & Shipping

Where do you ship?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Do you offer expedited shipping?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will my order ship?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

How do I make changes to my order?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Product

How to best care for my bag?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

What should I do if I receive the wrong product?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

Is the product handmade?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

When will there be more pattern options?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Have Question?

Don’t see you question? Shoot us email we’re happy to help.